Speaking of Change, Collaboration, Leadership, and Body Language

Thursday, January 26, 2006

A few years ago I wrote a book (The Human Side of High-Tech) about how technology companies recruit and engage a new generation of talent. And, of course, I touched on a generic theme – that the result of our high-tech lives is increasing our need for high-touch encounters.

Futurist Faith Popcorn takes this a step further, predicting that as people form more relationships in virtual rather than real communities, the loss of the human touch will be keenly felt. To make up for it, airlines may hire actors to greet you with a hug and financial advisers may increasingly hold your hand through tough times--literally.

Thinking of a second career? Massage therapists are going to be increasingly sought after.

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